Bee Happy Recruitment are seeking a Travel Consultant/Agent to work at our client’s busy
sales office located in Bognor Regis, applicants must have experience in travel previously
selling cruising or Worldwide tailormade holidays.
The working hours are 8.30am-5.30pm Monday to Friday, with approximately two in four
Saturdays (8.30am-4.00pm) worked with a day off in lieu during the week to compensate.
1. Consultation and Planning
Understanding Client Needs: Assessing clients’ preferences, needs, and budgets
to recommend suitable travel options.
Custom Itinerary Planning: Creating personalized travel itineraries, including
flights, accommodation, transportation, activities, and tours.
2. Booking and Reservations
Flight and Accommodation Booking: Reserving flights, hotels, car rentals, and
other travel services.
Package Deals: Offering and booking all-inclusive travel packages that include
transportation, lodging, and activities.
Ticketing: Issuing tickets for air travel, cruises, or other forms of transportation.
3. Advisory Services
Destination Knowledge: Providing detailed information about destinations, including climate, culture, and visa requirements.
Travel Tips: Offering advice on travel insurance, health precautions, and other
travel-related concerns.
Visa and Documentation: Assisting with visa applications, passport renewals, and
other necessary travel documents.
4. Customer Service
Problem Resolution: Handling issues like cancellations, rescheduling, lost luggage, or emergency assistance during travel.
24/7 Support: Offering support before, during, and after the trip, especially for
international traveller .
Feedback Collection: Gathering client feedback post-travel to ensure satisfaction
and improve services.
5. Sales and Marketing
Promotions: Developing and promoting special travel deals, discounts, and offers.
Cross-Selling: Suggesting additional products or services such as travel insurance,
guided tours, or premium upgrades.
Client Relationship Management: Building and maintaining relationships with
clients for repeat business and referrals.
6. Administrative Tasks
Budget Management: Ensuring clients' travel arrangements stay within budget and
negotiating prices with suppliers.
Record Keeping: Maintaining accurate records of clients’ travel arrangements,
payments, and preferences.
Compliance: Ensuring all travel arrangements comply with travel regulations,
including health and safety standards.
7. Collaboration and Networking
Supplier Relationships: Building relationships with airlines, hotels, tour operators, and other travel service providers.
Industry Knowledge: Staying updated on travel trends, industry regulations, and emerging destinations.
